We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its size is large and very chic I recommend it thanks to the store
Brooch is less than in the photo. Sweet brooch
Big enough. The quality is normal all the pebbles are in place. Delivery is slow. Blue Stone transparent looks interesting, black "loses".
A good brooch. all as in the picture. Small, light. came quickly. I recommend
Thank you very much, the brooch is very beautiful, I recommend.
Beautiful branch and thank you again for the little gift it's super nice
Very beautiful brooch. Packing is good. Thank you fast delivery. Delivered to the mailbox.
It came very quickly. Little Little brooch. Seller recommend
Brooch beautiful, not small, delivery fast recommend
Ordered 21.08, received at mail 16.10, tracked. Brooch as in the photo, heavy, medium size, clasp good, needle long
Items look as shown, a little bigger then they appear in pictures. Quality looks good. Outside package was all torn up. But on the inside it was all bundled together well so nothing fell from box. I don’t know who delivered, it did not come with mail in morning but showed delivered. Showed up later in day at mail box. Not sure if it went to wrong house and neighbor put in my box? It’s a mystery. Maybe that’s why box is torn.
Nice brooch. Good jewelry clasp. Thanks store
Incredibly beautiful thing.
A good brooch, took for a coupon, so more than satisfied with the value for money)))
Доставка больше месяца. Качество хорошее. Довольна. Спасибо продавцу, рекомендую
Красивая брошь, советую
Спасибо продавцу, заказ отправил быстро. Пришел заказ в Курган за три недели. Брошь достаточно крупная, я довольна.
Брошь мне понравилась,все камешки на месте,правда булавка в застёжке сразу выпала. Но это ерунда,чуть-чуть поджать надо)